Conflict Resolution (2 PDCs)

Transform workplace challenges into opportunities with Conflict Resolution, a SHRM-approved online course designed for HR professionals and leaders. Conflict is inevitable in any workplace, but handled well, it can strengthen relationships, boost collaboration, and drive innovation.

In this course, you’ll learn to identify common sources of conflict, apply structured resolution models, and de-escalate tense situations with confidence. Practical strategies include active listening, emotional intelligence techniques, and communication skills that foster open dialogue and mutual respect. You’ll also discover how HR can lead in building systems that resolve recurring issues and create healthier team dynamics.

Delivered through Athae Consulting’s learning management system (LMS), this course is flexible, online, and accessible anytime. Earn 2 SHRM PDCs while gaining the confidence to turn conflict into a catalyst for stronger workplace culture.

Purchasing for a team? [Contact us for a quote] to explore bulk pricing and LMS integration.